Kargo politikası

Domestic orders will be delivered in 3-7 working days with Aras Kargo.

International orders will be delivered in 10-12 days with TNT/FedEx.

You can follow up your shipment via the following web links;

www.tnt.com/express/en_pw/site/shipping-tools/tracking.html

track.ptt.gov.tr/

Exact shipping charges are determined at the time of checkout based on the number of items, item type, weight and volume of all the items in the cart, but basic guidelines for estimating shipping costs are provided below for your reference.  

International express shipping charges are given below and may change according to the country and to the current exchange rates.

0-3 Chargeable Weight

20 $

4-7 Chargeable Weight

30 $

8-11 Chargeable Weight

40 $

12-15 Chargeable Weight

50 $

15-19 Chargeable Weight

60 $

 

SHIPPING
Your order will be shipped directly from our head office to your adress. The shipment will take 5-6 business days under normal weather conditions. The cost of shipping will be calculated at the checkout according to your zone.
Your order could be rarely held or stucked in Customs zone. In this case, customs officers or shipping company will contact you and inform you about the procedure of getting your products. Customs fees change depending on the size of your order and your country.
Bozsisters has no responsibility for import duties and products in customs. Delivery duties and custom expenses are not included in the item price when shipping to all other countries beside Turkey. This means you may be liable to pay import duties on receipt of your order.

Damaged Products On Shipment
When you receive your order, please be sure that the package is not damaged on shipment. If you see any problem with the package, please have a damage report from the delivery company. If the product is damaged by courier company, you need to declare and prove the damaged part of the product.

Defective, Damaged or Wrong Product
When you open the package, if the product is damaged, defective or a wrong item, you can easily return your products free of charge. In such cases please contact with us immediately. 

 

When you decide to return a product that is damaged, defective or a wrong item, please be sure about conditions below; 


• Package of the products should not be damaged and the content of the package must be full with no items missing.

• Products must not be used.
• Products must be complete with the original package, including all accessories.

 

 Please contact us if you have any further questions. 

bozsisters@gmail.com

+90 549 612 06 86